Warranty

Warranty and Return Policy

1. Limited Warranty
1.1 Zictech warrants products manufactured and sold by her or by authorized distributors to be free of any defects in materials and workmanship under normal use and service for a warranty period of 1 year, starting from the date of purchase.“Defects” is defined as imperfections that impair the original function of the product.
1.2 This Warranty extends only to the original buyer/end-user of the product and is not transferable in any manner.
1.3 Zictech shall have no obligation under this Warranty until all invoices for the product are fully paid.
1.4 Zictech shall not be liable for any failure, defect or damage resulting from or connected with the following: product that has failed due to or been damaged by accident, misuse, abuse, improper application, negligence, alteration, force majeure occurrence(s), transportation or handling, failure to operate products in accordance with manufacturer instructions, unauthorized repair, maintenance, service, or modification of product by the buyer or a third party.
1.5 Claims under this Warranty must be made to your Zictech representative in writing within 30 days of buyer discovery of product defect(s) . Product must be returned to the point of purchase in appropriate packaging.
1.6 Zictech reserves the right to make changes to, at any time without notice, product design, color, material, and specifications without any obligation to incorporate new features or modifications in previously sold products. Zictech reserves the right to discontinue product.
1.7 This Warranty shall be invalid if the buyer fails to comply with every term and condition of the Limited Warranty.
2. Limitation of Liability
2.1 This warranty constitutes the only, complete, final, exclusive, and fully integrated statement of warranty between Zictech and buyer concerning the products It eludes any and all other warranties.
2.2 UNDER NO CIRCUMSTANCES SHALL ZICTECH BE LIABLE TO THE BUYER OR ANY USER FOR CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES. IN NO EVENT WILL ZICTECH BE LIABLE FOR DAMAGES OR LOSSES THAT EXCEED, IN THE AGGREGATE, THE AMOUNT PAID BY BUYER FOR THE PRODUCT
3. Return Policy
3.1 Product Return Guidelines
  • Faulty, damaged, or missing items – Contact Zictech Customer Service to correct the problem immediately.
  • Package delivered damaged – Report damage immediately to the carrier. Retain all containers and packing material.
  • Qualifying product returned unused and received at the point of purchase within 30 days of purchase
3.2 Zictech reserves the right to inspect product to determine validity of buyer’s claim and in its sole discretion, shall choose from:

(a) replacing warranted Zictech-manufactured product (F.O.B. point of purchase) without charge provided the product is returned to the point of purchase within 30 days of the date of invoice (replacement product may be model equivalent or better).
(b) crediting the buyer’s account with the price of the warranted Zictech manufactured product provided the product is returned to the point of purchase within 30 days of the date of invoice.
(c) repairing warranted product without charge for product returned to point of purchase after 30 days of invoice date and before the end of the warranty period .

Thank you for purchasing our products 🙂